Q: Why do I get so many emails from you and the Poker sites?
A: You will get a ton of emails. This is one of the drawbacks to playing Freerolls. The sites have earned the right to email you by letting us play for free at their sites. I email often to remind players of events and also to profit so I can add more money to our events and operate our sites. If you don’t like all these emails direct them to your “junk” email area or opt-out at the bottom. All the Shark bulk mails have opt out areas at the bottom. If you don’t see our opt-out area turn on “allow html” in your email system, then opt out. Please do not email us requesting an opt-out. It’s on our emails for you to do quickly and easily.
Many players set up a Hotmail or Yahoo free email account just for poker emails and registrations. We DO NOT recommend AOL. They delay, block or lose emails often. In fact, our #1 complaint all time is AOL email holders getting our tourney reminders late. Keep in mind that your online bank email (Neteller, Firepay, etc) must match your poker site registered email to deposit.
We are having a problem with "no shows" at our tourneys. Many players sign up at every Freeroll then fail to show. If you enter our Tourneys and something comes up, please un-register at the site. Players that consistently no show, have been blocked from future events. Please keep a calendar and only sign up for events you can make.
Many Poker sites do not have the capability to “kick out” non sitting players early in the tourney. Please do not complain or email us about non sitting players ruining the game. We do the best we can. Steal their blinds and practice your shorthanded play. It’s a great way to build a stack early.
All Tourney entries go through our Poker sites, do not email Shark Poker to enter you manually or request passwords. We will not hand them out by email or post them in our forum. You must be a logged in member to retrieve passwords and play with our team.
Our FORUM is a great tool to learn your way around all our sites.
Here are some of the more helpful threads:
Introduction to the Shark Powered Network
How Do I get Free Shark Gear?
I need the password NOW!
I can’t login to your site!
I need the complete Shark Calendar
If you can’t find an answer to your question above, please go to our “Problems, Help” thread here and post your question. Our Shark Forum vets are very helpful. Be specific and you'll get a quick response.
Thank you, Shark Poker
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